Examples of AI Agents in HR

Understanding Generative AI and Agentic AI means seeing it in action.

To illustrate our article on AI Agents, we have created a short list of solutions available on the market since mid-2025.

AI agents are already revolutionizing HR functions: recruitment automation, internal mobility, 24/7 self-service, predictive analytics…

Between marketing effect and profound paradigm shift in automation, we must keep a watchful eye. But clearly, we are moving from "conventional" HRIS solutions that are very transactional to solutions powered by advanced automation, going well beyond scripted, conditional and rigid workflows.

AI agents are no longer simple "Chatbots": they understand context, make decisions and execute complex end-to-end workflows with informational parameters or pages and sites that can change. ➡️ Read our article on the distinction between Chatbot, AI Assistants and AI Agents.

Here is therefore a synthesis of some of the most compelling examples from major HRIS vendors (Workday HCM, Oracle Fusion Cloud HCM, SAP SF, ServiceNow, Neocase) and the most innovative expert HR solutions (SmartRecruiters, AppyHere, Leena AI, Paradox, Moveworks, Neocase).

AI agents are a new task object in HRIS, executing goal-driven, autonomous workflows that coordinate systems, data, and users.

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Disclaimer: The examples of AI agents in human resources presented in this article do not constitute an exhaustive list. The market is evolving rapidly: vendors frequently enhance their functionalities, modify their business models and sometimes proceed with name or brand changes. The information provided therefore reflects the state of solutions at the date of publication; they are subject to being updated or replaced without notice by their respective vendors.

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Agents IA en RH : Workday HCM Illuminate AI Agents

Agents IA en RH : SmartRecruiters Winston AI Agent Recruiting

Agents IA en RH : Paradox Olivia Agent AI Recruiting

Agents IA en RH : Leena Agent AI

Agents IA en RH : UKG Bryte AI Agents

Agents IA en RH : EdTake Copilot IA Pédagogique

Agents IA en RH : Appy Here Agent AI

Agents IA en RH : Oracle Fusion Cloud Agent AI

Agents IA en RH : SAP SF Agent IA Joule

Table 1: Examples of some vendors and the brand names of their AI Agents

Vendors	AI agent product names	Category
Workday HCM	Workday Illuminate	Multifunctional Human Capital Management (HCM) suite
Oracle Fusion Cloud HCM	Oracle AI Agent Studio	Multifunctional Human Capital Management (HCM) suite
SAP SuccessFactors	SAP Joule	Multifunctional Human Capital Management (HCM) suite
UKG HCM	UKG Bryte	Multifunctional Human Capital Management (HCM) suite
ServiceNow	Now Assist	Enterprise productivity platform (ITSM, BPM)
Neocase	AI-powered HR case management	Enterprise productivity platform (ITSM, BPM)
Moveworks	Moveworks AI Assistant	Enterprise agentic AI platform
Leena AI	HR agentic AI - Enterprise Copilot	Enterprise agentic AI platform
SmartRecruiters	Winston	Best-of-breed specialized solution
Edtake	Pedagogical AI Copilot	Best-of-breed specialized solution
Paradox AI	Olivia - Conversational AI recruiting assistant	Best-of-breed specialized solution
AppyHere	End-to-end hiring platform for hourly employees	Best-of-breed specialized solution

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Part 1: AI agents at major multifunctional human capital management (HCM) vendors

1- Workday Illuminate Agents

Currently available AI Agents: https://www.workday.com/fr-ca/artificial-intelligence.html

Agent name	Automated tasks	Business impact
AI Contract Intelligence Agent	Monitors contracts continuously for risks, opportunities, and obligations; Provides automated dashboards for contract oversight; Automates risk assessment and compliance monitoring	70% reduction in external legal spend
AI Contract Negotiation Agent	Accelerates contract reviews and negotiations; Enables faster, compliant agreements; Automates negotiation workflows	Faster contract turnaround time
AI Recruiting Agent	Increases recruiter productivity and decision-making; Streamlines recruiter workflows; Automates candidate evaluation and routing	54% increase in recruiter capacity
AI Talent Mobility Agent	Facilitates internal talent mobility; Provides personalized matching for employees, managers, and recruiters; Automates internal job matching and career planning	Improved internal mobility

Workday agents in development (coming soon):

1. Payroll AI Agent: Reduces manual payroll tasks through automation and data quality improvement.

2. Self-service AI Agent: Empowers the workforce with instant responses and effortless task execution.

3. Frontline employee AI Agent: Automates experiences and operations for frontline workers and managers.

4. Contingent sourcing Agent: Accelerates sourcing and reduces costs by proactively finding the best contingent talent (consultants, temporary workers).

2- Oracle Fusion Cloud HCM with AI Agent Studio

Currently available employee lifecycle management AI Agents: https://www.oracle.com/ca-fr/business-analytics/fusion-data-intelligence-platform/

Agent name	Automated tasks
Internal Mobility Assistant	Automates internal job matching; Provides career path recommendations; Facilitates internal talent movement
New Hire Onboarding Assistant	Personalizes onboarding journeys; Automates coordination of onboarding tasks; Tracks onboarding progress

Career development and performance AI Agents:

Agent name	Automated tasks
Career Planning Guide	Actively supports employee growth; Provides personalized career recommendations; Automates career development planning
Performance and Goals Assistant	Automates performance tracking; Provides assistance with goal setting; Streamlines performance evaluation processes

Compensation and benefits management AI Agents:

Agent name	Automated tasks
AI Benefits Analyst Agent	Guides employees through benefits enrolment; Provides real-time personalized assistance; Automates benefits comparison and selection
AI Compensation Guidelines Analyst Agent	Provides insights on market trends; Advises on company compensation policies; Automates compensation benchmarking analysis
AI Hiring Advisor Agent	Provides hiring managers with insights and recommendations; Streamlines the recruitment process; Helps identify top candidates

3- SAP SuccessFactors with Joule Agents

Currently available Joule AI agents: https://www.sap.com/canada-fr/products/artificial-intelligence/ai-assistant.html

Agent name	Automated tasks
AI Talent Matching Agent	Proactively matches candidates to new job openings; Automates candidate-job fit analysis; Streamlines talent acquisition
AI Hiring Acceleration Agent	Helps hire top talent faster; Automates optimization of hiring workflows; Reduces time to hire
AI Employee Retention Optimization Agent	Provides personalized recommendations to address retention challenges; Analyzes retention risk factors; Automates retention intervention strategies
AI Skills Development Agent	Provides recommendations for skills development; Automates creation of learning pathways; Identifies skill gaps and training needs
AI Organizational Challenge Management Agent	Addresses diverse organizational challenges; Provides personalized recommendations; Automates resolution of organizational problems

Key features of SAP SF agents:

• Based on 50 years of SAP business process expertise

• Self-organizing teams of collaborating AI agents

• Joule Studio to create personalized agents

• Cross-functional collaboration capabilities

4- UKG Bryte for UKG Pro and UKG Ready (HCM and WFM)

Currently available AI agents: (EN-US) : https://www.ukg.com/solutions/ukg-artificial-intelligence

Agent name	Automated tasks	Business impact
UKG Bryte AI Payroll Agent	Automates payroll processing tasks; Improves payroll accuracy through AI validation; Manages complex payroll calculations and compliance	Improved payroll accuracy and efficiency
AI Position Management Automation Agent	Automates position management workflows; Manages position creation, updates, and approvals; Streamlines organizational structure management	Reduced administrative burden for HR teams
AI Promotions Management Agent	Automates employee promotion processes; Manages promotion workflows and approvals; Ensures compliance with promotion policies	Streamlined promotion processes and improved employee experience
AI Workforce Planning Agent	AI-driven strategic workforce planning; Predicts staffing needs and trends; Optimizes workforce allocation and planning	Optimized workforce and improved cost management
AI Employee Requests Management Agent	Handles employee questions and requests 24/7; Automates common HR requests; Provides instant access to HR information	Reduced HR helpdesk workload
AI Compliance Monitoring Agent	Automatically monitors workforce compliance; Identifies compliance risks and violations; Automates compliance reports and alerts	Improved compliance management and risk reduction
AI Talent Development Agent	Provides AI-powered skills development recommendations; Automates creation of learning pathways; Identifies high-potential employees for development	Improved talent retention and development
AI Scheduling Optimization Agent	AI-driven schedule optimization; Balances employee preferences with business needs	Improved employee satisfaction and operational efficiency

UKG Platform Features:

• Over 2,500 AI models integrated across UKG platforms

• Large Action Models (LAMs) for complex, multi-step processes

• Integration with ServiceNow AI Agent Fabric

• Partnership with Lightcast for AI-powered skill intelligence

• Responsible AI framework with ethical guidelines

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Part 2: AI agents at enterprise productivity platforms (ITSM, BPM)

1- ServiceNow Now Assist - The "over the top" platform for HR and more

Currently available AI agents: https://www.servicenow.com/fr-ca/products/ai-agents.html

Agent name	Automated tasks	Business impact
AI HR Case & Request Management Agent (Case Management)	Automatically summarizes case information; Generates resolution notes; Automates case routing and prioritization	Faster case resolution and improved agent productivity
AI Employee Self-Service Agent	Answers employee questions 24/7; Automates common HR requests (onboarding, benefits, leave); Provides instant access to HR policies and procedures	Reduced HR workload and improved employee satisfaction
AI Knowledge Management Agent	Automatically generates knowledge articles; Updates knowledge base content; Provides contextual knowledge recommendations	Improved knowledge sharing and consistency
AI Onboarding Automation Agent	Automates coordination of onboarding tasks; Tracks onboarding progress; Delivers personalized onboarding experiences	Streamlined onboarding and faster time to productivity
AI Benefits Administration Agent	Automates benefits requests and enrolment; Provides personalized benefits guidance; Manages benefits changes and updates	Improved benefits utilization and reduced administrative burden
AI Leave Management Agent	Automatically processes leave requests; Manages leave approvals and tracking; Ensures compliance with leave policies	Automated leave processing and improved compliance
AI HR Analytics Agent	Provides workforce insights and predictions; Automates HR reports; Delivers proactive workforce management recommendations	Data-driven HR decision-making

ServiceNow Platform Features:

• AI Agent Orchestrator to coordinate multiple agents

• Integration with ServiceNow's comprehensive enterprise platform

• Thousands of pre-configured AI agents across HR, IT, and customer service

2- Neocase - The HR Service Delivery Automation Platform

Currently available AI agents: https://www.neocasesoftware.com/fr/solutions-rh/neocase-hr/

Agent name	Automated tasks	Business impact
Intelligent Automatic Routing AI Agent (AAI)	Automatically sorts and categorizes incoming HR requests; Uses natural language understanding to analyze requests; Routes requests to appropriate HR specialists	Revolutionized efficiency in HR request handling
AI-Powered Knowledge Search Agent	Natural-language search for everyday phrasing; Understands context and intent of employee questions; Delivers personalized HR answers based on individual profiles	Improved Tier-0 resolution and employee self-service
Document Processing AI Agent	Automated processing of HR documents; Intelligent document classification and routing; Extracts key information from diverse document types	Streamlined document workflows and reduced manual processing
Multilingual Translation AI Agent	AI-assisted translation for multilingual HR contexts; Ensures accurate translation of HR-specific terminology; Supports communication for a global workforce	Improved global HR service delivery
Case Management Automation AI Agent	Automates case creation, tracking, and resolution; Sends automated notifications and reminders; Ensures timely resolution and SLA compliance	Faster case resolution and improved HR team productivity
Employee Self-Service AI Agent	24/7 virtual assistant for employee requests; Handles routine HR questions and requests; Provides instant access to HR policies and procedures	Reduced HR workload and improved employee satisfaction
Predictive Analytics AI Agent	Identifies trends and patterns in HR cases; Provides early alerts for potential issues; Enables proactive HR intervention	Proactive issue resolution and improved workforce management

Neocase Platform Features:

• Generative AI for improved efficiency and accessibility

• Integration with existing HRIS systems

• Collaborative request management

• No-code automation tools for HR process optimization

• Microsoft certified solution

3- Leena AI - The multifunctional AI Agent for HR

Currently available AI agents: https://leena.ai/autonomous-agent

Agent name	Automated tasks	Features
AI HR Service Delivery Agent	Virtual assistant 24/7 across platforms; Instantly answers HR questions; Automates routine HR requests	Available on Web, mobile, Slack, Teams, WhatsApp
AI Task Execution Agent	Completes tasks beyond Q&A; Updates payroll information; Processes form submissions	From "What’s my leave balance?" to "Update my info"
AI Multi-system Integration Agent	Connects to all HR systems; Eliminates tool confusion; Automates cross-system operations	No need to guess which tool to use
AI Attendance Management Agent	Automatically corrects attendance records; Processes attendance requests; Manages leave	Automated attendance processing
AI Claims Processing Agent	Automatically approves claims requests; Processes reimbursements; Handles various HR claims	Streamlined claims management

Business results as reported by the vendor:

• 150% ROI delivered

• 70% self-service rate guaranteed

• Trusted by Fortune 500 companies (Coca-Cola, Puma, Sony, Nestlé)

4- Moveworks Agentic AI Assistant

Currently available AI agents: https://www.moveworks.com/us/en/platform/ai-assistant

Agent name	Automated tasks
AI HR Service Delivery Agent	Drives team efficiency and engagement; Automates HR workflows; Improves team experience
AI Knowledge Search Agent	Finds answers across the enterprise knowledge base; Automates information retrieval; Distributes knowledge efficiently
AI HR Approvals Agent	Automates approval workflows; Manages diverse HR approval processes; Streamlines decision-making
AI Employee Engagement Agent	Automatically supports each employee; Operates across HR applications; Drives engagement initiatives

Platform Features:

• Over 20 integrated plugins

• Agent Marketplace with 100+ installable agents

• Agent Studio for creating custom agents

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Part 3: AI agents at Talent Management Best of Breed solutions (Learning & Development, Recruitment).

1- Edtake Copilot Pedagogical AI

Currently available AI agents:  https://www.edtake.com/

Agent name	Automated tasks	Business impact
AI Content Generation Agent	Generates training content from source documents; Creates case studies, hands-on exercises, and glossaries; Produces learning activities (multiple choice, true/false, fill-in-the-blank)	Turns days of work into hours of creation
AI Instructional Design Agent	Analyses source documents and creates instructional frameworks; Automatically defines learning objectives and themes; Structures training modules for optimal learning outcomes	Improved instructional design productivity
AI Learning Activity Creation Agent	Generates diverse learning activities and assessments; Creates interactive quizzes and knowledge checks; Develops scenario-based learning exercises	Improved learner engagement and knowledge retention
AI Content Adaptation Agent	Adapts existing content for different audiences and formats; Personalizes learning materials based on learner profiles; Optimizes content for multiple delivery methods	Scalable, personalized learning experiences
AI Training Framework Agent	Automatically creates the structure and flow of training; Organizes content into logical learning sequences; Ensures instructional best practices in course design	Coherent and efficient training program development
AI Multi-format Content Agent	Converts content across formats and platforms; Integrates with LMS and learning platforms; Supports diverse content delivery methods	Flexible content deployment and accessibility
AI Quality Assurance Agent	Reviews generated content for accuracy and relevance; Ensures alignment with learning objectives; Maintains consistency across training materials	High-quality, standardized learning content

EdTake Platform Features:

• AI-assisted instructional design and production tool

• Integration with leading LMS platforms (Totara, Rise Up)

• Combination of AI automation and human expertise

• Rapid content creation capabilities

• EdTech specialization with a proven track record

2- Paradox AI with Olivia - Conversational recruitment AI Assistant

Currently available AI agents: https://www.paradox.ai/products/conversational-ats

Agent name	Automated tasks	Results
Conversational ATS AI Agent	Automates candidate tracking workflows; Eliminates manual data entry and routing; Streamlines candidate management	ATS that automates without frustrating users
AI Candidate Screening Agent	Validates qualifications via chat/text; Automates initial candidate evaluation; Conducts pre-screen interviews	Qualified candidates delivered 24/7
AI Interview Scheduling Agent	Schedules interviews instantly; Automatically manages calendars; Automates rescheduling and confirmations	Eliminates scheduling coordination
AI Conversational Career Site Agent	Creates career sites that convert via conversation; Automates candidate engagement; Personalizes the candidate experience	Higher conversion rates
Conversational AI Candidate Relationship Management (CRM) Agent	Automatically manages candidate relationships; Automates follow-ups and nurturing; Maintains the candidate pipeline	CRM with no manual upkeep

Business impact reported by the vendor:

• Compass Group hires 120,000 workers annually with only 20 recruiters

• Automates 90%+ of the hiring process for retail clients

• Significantly reduces time-to-hire and cost-per-hire

3- SmartRecruiters Winston - The AI Agent Recruiter

Note : SmartRecrtuiters was acquired recently by SAP SuccessFactors.

Currently available AI agents: https://www.smartrecruiters.com/fr/winston/

Agent name	Automated tasks	Business impact
Winston Match AI Agent	Real-time AI-powered talent matching; Reduces bias in candidate selection; Automates candidate scoring and ranking	Faster, fairer hiring with reduced time to hire
Winston Screen AI Agent	Automates candidate screening processes; Validates qualifications and skills; Performs initial candidate assessments	95% reduction in screening time
Winston Chat AI Agent	24/7 candidate engagement via AI assistant; Automates pre-screening conversations; Handles candidate questions and scheduling	Improved candidate experience and engagement
Winston Companion AI Agent	AI hiring assistant for managers; Automates workflow management; Provides hiring recommendations and insights	Improved hiring manager productivity
Winston Job Description Generation AI Agent	Automatically creates compelling job descriptions; Optimizes job postings for greater reach; Ensures consistent messaging and employer brand	Improved job post quality and candidate attraction
Winston Interview Scheduling AI Agent	Automates interview coordination; Manages calendar conflicts and rescheduling; Sends automated confirmations and reminders	75% reduction in scheduling coordination time
Winston Candidate Communications AI Agent	Drafts personalized candidate emails; Automates follow-up communications; Manages candidate relationship nurturing	Improved candidate experience and relationship management
Winston Offer Management AI Agent	Automatically generates offer letters; Manages offer approvals and negotiations; Tracks offer acceptance and onboarding transition	Streamlined offer process and faster hires

4- AppyHere - Hourly Employee Recruiting AI Agents

Currently available AI agents: https://www.appyhere.com/fr/plateforme-complete

Agent name	Automated tasks
Hyper-automated Screening AI Agent	Screens candidates 24/7, 365 days; Eliminates manual resume review; Automates candidate qualification
Intelligent Matching AI Agent	Matches skill sets to best-fit talent; Automatically sorts candidates; Automates talent-to-job matching
Real-time Connection AI Agent	Instantly connects employers and job seekers; Automates employer-candidate partnerships; Facilitates immediate matching
Bias-free Recruitment AI Agent	Ensures fair and equitable hiring; Automates impartial candidate evaluation; Embeds bias-free processes

Target a high-impact use case... and launch your first AI Agent!

AI agents in HR represent a significant evolution from traditional HRIS systems. These intelligent systems go beyond simple automation to provide contextual understanding, decision-making capabilities, and end-to-end process execution. As the market continues to evolve rapidly, organizations must carefully evaluate these solutions to determine which AI agents best align with their specific HR needs and organizational goals.

The examples presented demonstrate the breadth of AI agent applications across the HR function, from recruitment and onboarding to performance management and employee support.

As vendors continue to enhance their offerings, we can expect to see even more sophisticated AI agents that further transform how HR work is conducted.

Share this article if you know a colleague who's still wondering if AI can truly transform HR.

Examples of AI Agents in HR across different types of HRIS solutions

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Specify and quantify your HRIS and AI strategy in HR: write to us, schedule a meeting to discuss your needs, subscribe to our newsletter and download one of our 2025 HRIS maps here now → https://www.nexarh.com/cartographies-hr-tech-hcm-talent

Jean-Baptiste Audrerie, CEO and co-founder of Nexa RH, HRIS consultant, and author of this blog post on AI in HR. Blogging about HR technology and AI since 2012.