Examples of AI Agents in HR
- Jean-Baptiste Audrerie
- Aug 12
- 11 min read
Understanding Generative AI and Agentic AI means seeing it in action.
To illustrate our article on AI Agents, we have created a short list of solutions available on the market since mid-2025.
AI agents are already revolutionizing HR functions: recruitment automation, internal mobility, 24/7 self-service, predictive analytics…
Between marketing effect and profound paradigm shift in automation, we must keep a watchful eye. But clearly, we are moving from "conventional" HRIS solutions that are very transactional to solutions powered by advanced automation, going well beyond scripted, conditional and rigid workflows.
AI agents are no longer simple "Chatbots": they understand context, make decisions and execute complex end-to-end workflows with informational parameters or pages and sites that can change. ➡️ Read our article on the distinction between Chatbot, AI Assistants and AI Agents.
Here is therefore a synthesis of some of the most compelling examples from major HRIS vendors (Workday HCM, Oracle Fusion Cloud HCM, SAP SF, ServiceNow, Neocase) and the most innovative expert HR solutions (SmartRecruiters, AppyHere, Leena AI, Paradox, Moveworks, Neocase).
Disclaimer: The examples of AI agents in human resources presented in this article do not constitute an exhaustive list. The market is evolving rapidly: vendors frequently enhance their functionalities, modify their business models and sometimes proceed with name or brand changes. The information provided therefore reflects the state of solutions at the date of publication; they are subject to being updated or replaced without notice by their respective vendors.
Table 1: Examples of some vendors and the brand names of their AI Agents
Vendors | AI agent product names | Category |
Workday HCM | Workday Illuminate | Multifunctional Human Capital Management (HCM) suite |
Oracle Fusion Cloud HCM | Oracle AI Agent Studio | Multifunctional Human Capital Management (HCM) suite |
SAP SuccessFactors | SAP Joule | Multifunctional Human Capital Management (HCM) suite |
UKG HCM | UKG Bryte | Multifunctional Human Capital Management (HCM) suite |
ServiceNow | Now Assist | Enterprise productivity platform (ITSM, BPM) |
Neocase | AI-powered HR case management | Enterprise productivity platform (ITSM, BPM) |
Moveworks | Moveworks AI Assistant | Enterprise agentic AI platform |
Leena AI | HR agentic AI - Enterprise Copilot | Enterprise agentic AI platform |
SmartRecruiters | Winston | Best-of-breed specialized solution |
Edtake | Pedagogical AI Copilot | Best-of-breed specialized solution |
Paradox AI | Olivia - Conversational AI recruiting assistant | Best-of-breed specialized solution |
AppyHere | End-to-end hiring platform for hourly employees | Best-of-breed specialized solution |
Part 1: AI agents at major multifunctional human capital management (HCM) vendors
1- Workday Illuminate Agents
Currently available AI Agents: https://www.workday.com/fr-ca/artificial-intelligence.html
Agent name | Automated tasks | Business impact |
AI Contract Intelligence Agent | Monitors contracts continuously for risks, opportunities, and obligations; Provides automated dashboards for contract oversight; Automates risk assessment and compliance monitoring | 70% reduction in external legal spend |
AI Contract Negotiation Agent | Accelerates contract reviews and negotiations; Enables faster, compliant agreements; Automates negotiation workflows | Faster contract turnaround time |
AI Recruiting Agent | Increases recruiter productivity and decision-making; Streamlines recruiter workflows; Automates candidate evaluation and routing | 54% increase in recruiter capacity |
AI Talent Mobility Agent | Facilitates internal talent mobility; Provides personalized matching for employees, managers, and recruiters; Automates internal job matching and career planning | Improved internal mobility |
Workday agents in development (coming soon):
Payroll AI Agent: Reduces manual payroll tasks through automation and data quality improvement.
Self-service AI Agent: Empowers the workforce with instant responses and effortless task execution.
Frontline employee AI Agent: Automates experiences and operations for frontline workers and managers.
Contingent sourcing Agent: Accelerates sourcing and reduces costs by proactively finding the best contingent talent (consultants, temporary workers).
2- Oracle Fusion Cloud HCM with AI Agent Studio
Currently available employee lifecycle management AI Agents: https://www.oracle.com/ca-fr/business-analytics/fusion-data-intelligence-platform/
Agent name | Automated tasks |
Internal Mobility Assistant | Automates internal job matching; Provides career path recommendations; Facilitates internal talent movement |
New Hire Onboarding Assistant | Personalizes onboarding journeys; Automates coordination of onboarding tasks; Tracks onboarding progress |
Career development and performance AI Agents:
Agent name | Automated tasks |
Career Planning Guide | Actively supports employee growth; Provides personalized career recommendations; Automates career development planning |
Performance and Goals Assistant | Automates performance tracking; Provides assistance with goal setting; Streamlines performance evaluation processes |
Compensation and benefits management AI Agents:
Agent name | Automated tasks |
AI Benefits Analyst Agent | Guides employees through benefits enrolment; Provides real-time personalized assistance; Automates benefits comparison and selection |
AI Compensation Guidelines Analyst Agent | Provides insights on market trends; Advises on company compensation policies; Automates compensation benchmarking analysis |
AI Hiring Advisor Agent | Provides hiring managers with insights and recommendations; Streamlines the recruitment process; Helps identify top candidates |
3- SAP SuccessFactors with Joule Agents
Currently available Joule AI agents: https://www.sap.com/canada-fr/products/artificial-intelligence/ai-assistant.html
Agent name | Automated tasks |
AI Talent Matching Agent | Proactively matches candidates to new job openings; Automates candidate-job fit analysis; Streamlines talent acquisition |
AI Hiring Acceleration Agent | Helps hire top talent faster; Automates optimization of hiring workflows; Reduces time to hire |
AI Employee Retention Optimization Agent | Provides personalized recommendations to address retention challenges; Analyzes retention risk factors; Automates retention intervention strategies |
AI Skills Development Agent | Provides recommendations for skills development; Automates creation of learning pathways; Identifies skill gaps and training needs |
AI Organizational Challenge Management Agent | Addresses diverse organizational challenges; Provides personalized recommendations; Automates resolution of organizational problems |
Key features of SAP SF agents:
Based on 50 years of SAP business process expertise
Self-organizing teams of collaborating AI agents
Joule Studio to create personalized agents
Cross-functional collaboration capabilities
4- UKG Bryte for UKG Pro and UKG Ready (HCM and WFM)
Currently available AI agents: (EN-US) : https://www.ukg.com/solutions/ukg-artificial-intelligence
Agent name | Automated tasks | Business impact |
UKG Bryte AI Payroll Agent | Automates payroll processing tasks; Improves payroll accuracy through AI validation; Manages complex payroll calculations and compliance | Improved payroll accuracy and efficiency |
AI Position Management Automation Agent | Automates position management workflows; Manages position creation, updates, and approvals; Streamlines organizational structure management | Reduced administrative burden for HR teams |
AI Promotions Management Agent | Automates employee promotion processes; Manages promotion workflows and approvals; Ensures compliance with promotion policies | Streamlined promotion processes and improved employee experience |
AI Workforce Planning Agent | AI-driven strategic workforce planning; Predicts staffing needs and trends; Optimizes workforce allocation and planning | Optimized workforce and improved cost management |
AI Employee Requests Management Agent | Handles employee questions and requests 24/7; Automates common HR requests; Provides instant access to HR information | Reduced HR helpdesk workload |
AI Compliance Monitoring Agent | Automatically monitors workforce compliance; Identifies compliance risks and violations; Automates compliance reports and alerts | Improved compliance management and risk reduction |
AI Talent Development Agent | Provides AI-powered skills development recommendations; Automates creation of learning pathways; Identifies high-potential employees for development | Improved talent retention and development |
AI Scheduling Optimization Agent | AI-driven schedule optimization; Balances employee preferences with business needs | Improved employee satisfaction and operational efficiency |
UKG Platform Features:
Over 2,500 AI models integrated across UKG platforms
Large Action Models (LAMs) for complex, multi-step processes
Integration with ServiceNow AI Agent Fabric
Partnership with Lightcast for AI-powered skill intelligence
Responsible AI framework with ethical guidelines
Part 2: AI agents at enterprise productivity platforms (ITSM, BPM)
1- ServiceNow Now Assist - The "over the top" platform for HR and more
Currently available AI agents: https://www.servicenow.com/fr-ca/products/ai-agents.html
Agent name | Automated tasks | Business impact |
AI HR Case & Request Management Agent (Case Management) | Automatically summarizes case information; Generates resolution notes; Automates case routing and prioritization | Faster case resolution and improved agent productivity |
AI Employee Self-Service Agent | Answers employee questions 24/7; Automates common HR requests (onboarding, benefits, leave); Provides instant access to HR policies and procedures | Reduced HR workload and improved employee satisfaction |
AI Knowledge Management Agent | Automatically generates knowledge articles; Updates knowledge base content; Provides contextual knowledge recommendations | Improved knowledge sharing and consistency |
AI Onboarding Automation Agent | Automates coordination of onboarding tasks; Tracks onboarding progress; Delivers personalized onboarding experiences | Streamlined onboarding and faster time to productivity |
AI Benefits Administration Agent | Automates benefits requests and enrolment; Provides personalized benefits guidance; Manages benefits changes and updates | Improved benefits utilization and reduced administrative burden |
AI Leave Management Agent | Automatically processes leave requests; Manages leave approvals and tracking; Ensures compliance with leave policies | Automated leave processing and improved compliance |
AI HR Analytics Agent | Provides workforce insights and predictions; Automates HR reports; Delivers proactive workforce management recommendations | Data-driven HR decision-making |
ServiceNow Platform Features:
AI Agent Orchestrator to coordinate multiple agents
Integration with ServiceNow's comprehensive enterprise platform
Thousands of pre-configured AI agents across HR, IT, and customer service
2- Neocase - The HR Service Delivery Automation Platform
Currently available AI agents: https://www.neocasesoftware.com/fr/solutions-rh/neocase-hr/
Agent name | Automated tasks | Business impact |
Intelligent Automatic Routing AI Agent (AAI) | Automatically sorts and categorizes incoming HR requests; Uses natural language understanding to analyze requests; Routes requests to appropriate HR specialists | Revolutionized efficiency in HR request handling |
AI-Powered Knowledge Search Agent | Natural-language search for everyday phrasing; Understands context and intent of employee questions; Delivers personalized HR answers based on individual profiles | Improved Tier-0 resolution and employee self-service |
Document Processing AI Agent | Automated processing of HR documents; Intelligent document classification and routing; Extracts key information from diverse document types | Streamlined document workflows and reduced manual processing |
Multilingual Translation AI Agent | AI-assisted translation for multilingual HR contexts; Ensures accurate translation of HR-specific terminology; Supports communication for a global workforce | Improved global HR service delivery |
Case Management Automation AI Agent | Automates case creation, tracking, and resolution; Sends automated notifications and reminders; Ensures timely resolution and SLA compliance | Faster case resolution and improved HR team productivity |
Employee Self-Service AI Agent | 24/7 virtual assistant for employee requests; Handles routine HR questions and requests; Provides instant access to HR policies and procedures | Reduced HR workload and improved employee satisfaction |
Predictive Analytics AI Agent | Identifies trends and patterns in HR cases; Provides early alerts for potential issues; Enables proactive HR intervention | Proactive issue resolution and improved workforce management |
Neocase Platform Features:
Generative AI for improved efficiency and accessibility
Integration with existing HRIS systems
Collaborative request management
No-code automation tools for HR process optimization
Microsoft certified solution
3- Leena AI - The multifunctional AI Agent for HR
Currently available AI agents: https://leena.ai/autonomous-agent
Agent name | Automated tasks | Features |
AI HR Service Delivery Agent | Virtual assistant 24/7 across platforms; Instantly answers HR questions; Automates routine HR requests | Available on Web, mobile, Slack, Teams, WhatsApp |
AI Task Execution Agent | Completes tasks beyond Q&A; Updates payroll information; Processes form submissions | From "What’s my leave balance?" to "Update my info" |
AI Multi-system Integration Agent | Connects to all HR systems; Eliminates tool confusion; Automates cross-system operations | No need to guess which tool to use |
AI Attendance Management Agent | Automatically corrects attendance records; Processes attendance requests; Manages leave | Automated attendance processing |
AI Claims Processing Agent | Automatically approves claims requests; Processes reimbursements; Handles various HR claims | Streamlined claims management |
Business results as reported by the vendor:
150% ROI delivered
70% self-service rate guaranteed
Trusted by Fortune 500 companies (Coca-Cola, Puma, Sony, Nestlé)
4- Moveworks Agentic AI Assistant
Currently available AI agents: https://www.moveworks.com/us/en/platform/ai-assistant
Agent name | Automated tasks |
AI HR Service Delivery Agent | Drives team efficiency and engagement; Automates HR workflows; Improves team experience |
AI Knowledge Search Agent | Finds answers across the enterprise knowledge base; Automates information retrieval; Distributes knowledge efficiently |
AI HR Approvals Agent | Automates approval workflows; Manages diverse HR approval processes; Streamlines decision-making |
AI Employee Engagement Agent | Automatically supports each employee; Operates across HR applications; Drives engagement initiatives |
Platform Features:
Over 20 integrated plugins
Agent Marketplace with 100+ installable agents
Agent Studio for creating custom agents
Part 3: AI agents at Talent Management Best of Breed solutions (Learning & Development, Recruitment).
1- Edtake Copilot Pedagogical AI
Currently available AI agents: https://www.edtake.com/
Agent name | Automated tasks | Business impact |
AI Content Generation Agent | Generates training content from source documents; Creates case studies, hands-on exercises, and glossaries; Produces learning activities (multiple choice, true/false, fill-in-the-blank) | Turns days of work into hours of creation |
AI Instructional Design Agent | Analyses source documents and creates instructional frameworks; Automatically defines learning objectives and themes; Structures training modules for optimal learning outcomes | Improved instructional design productivity |
AI Learning Activity Creation Agent | Generates diverse learning activities and assessments; Creates interactive quizzes and knowledge checks; Develops scenario-based learning exercises | Improved learner engagement and knowledge retention |
AI Content Adaptation Agent | Adapts existing content for different audiences and formats; Personalizes learning materials based on learner profiles; Optimizes content for multiple delivery methods | Scalable, personalized learning experiences |
AI Training Framework Agent | Automatically creates the structure and flow of training; Organizes content into logical learning sequences; Ensures instructional best practices in course design | Coherent and efficient training program development |
AI Multi-format Content Agent | Converts content across formats and platforms; Integrates with LMS and learning platforms; Supports diverse content delivery methods | Flexible content deployment and accessibility |
AI Quality Assurance Agent | Reviews generated content for accuracy and relevance; Ensures alignment with learning objectives; Maintains consistency across training materials | High-quality, standardized learning content |
EdTake Platform Features:
AI-assisted instructional design and production tool
Integration with leading LMS platforms (Totara, Rise Up)
Combination of AI automation and human expertise
Rapid content creation capabilities
EdTech specialization with a proven track record
2- Paradox AI with Olivia - Conversational recruitment AI Assistant
Currently available AI agents: https://www.paradox.ai/products/conversational-ats
Agent name | Automated tasks | Results |
Conversational ATS AI Agent | Automates candidate tracking workflows; Eliminates manual data entry and routing; Streamlines candidate management | ATS that automates without frustrating users |
AI Candidate Screening Agent | Validates qualifications via chat/text; Automates initial candidate evaluation; Conducts pre-screen interviews | Qualified candidates delivered 24/7 |
AI Interview Scheduling Agent | Schedules interviews instantly; Automatically manages calendars; Automates rescheduling and confirmations | Eliminates scheduling coordination |
AI Conversational Career Site Agent | Creates career sites that convert via conversation; Automates candidate engagement; Personalizes the candidate experience | Higher conversion rates |
Conversational AI Candidate Relationship Management (CRM) Agent | Automatically manages candidate relationships; Automates follow-ups and nurturing; Maintains the candidate pipeline | CRM with no manual upkeep |
Business impact reported by the vendor:
Compass Group hires 120,000 workers annually with only 20 recruiters
Automates 90%+ of the hiring process for retail clients
Significantly reduces time-to-hire and cost-per-hire
3- SmartRecruiters Winston - The AI Agent Recruiter
Currently available AI agents: https://www.smartrecruiters.com/fr/winston/
Agent name | Automated tasks | Business impact |
Winston Match AI Agent | Real-time AI-powered talent matching; Reduces bias in candidate selection; Automates candidate scoring and ranking | Faster, fairer hiring with reduced time to hire |
Winston Screen AI Agent | Automates candidate screening processes; Validates qualifications and skills; Performs initial candidate assessments | 95% reduction in screening time |
Winston Chat AI Agent | 24/7 candidate engagement via AI assistant; Automates pre-screening conversations; Handles candidate questions and scheduling | Improved candidate experience and engagement |
Winston Companion AI Agent | AI hiring assistant for managers; Automates workflow management; Provides hiring recommendations and insights | Improved hiring manager productivity |
Winston Job Description Generation AI Agent | Automatically creates compelling job descriptions; Optimizes job postings for greater reach; Ensures consistent messaging and employer brand | Improved job post quality and candidate attraction |
Winston Interview Scheduling AI Agent | Automates interview coordination; Manages calendar conflicts and rescheduling; Sends automated confirmations and reminders | 75% reduction in scheduling coordination time |
Winston Candidate Communications AI Agent | Drafts personalized candidate emails; Automates follow-up communications; Manages candidate relationship nurturing | Improved candidate experience and relationship management |
Winston Offer Management AI Agent | Automatically generates offer letters; Manages offer approvals and negotiations; Tracks offer acceptance and onboarding transition | Streamlined offer process and faster hires |
4- AppyHere - Hourly Employee Recruiting AI Agents
Currently available AI agents: https://www.appyhere.com/fr/plateforme-complete
Agent name | Automated tasks |
Hyper-automated Screening AI Agent | Screens candidates 24/7, 365 days; Eliminates manual resume review; Automates candidate qualification |
Intelligent Matching AI Agent | Matches skill sets to best-fit talent; Automatically sorts candidates; Automates talent-to-job matching |
Real-time Connection AI Agent | Instantly connects employers and job seekers; Automates employer-candidate partnerships; Facilitates immediate matching |
Bias-free Recruitment AI Agent | Ensures fair and equitable hiring; Automates impartial candidate evaluation; Embeds bias-free processes |
Target a high-impact use case... and launch your first AI Agent!
AI agents in HR represent a significant evolution from traditional HRIS systems. These intelligent systems go beyond simple automation to provide contextual understanding, decision-making capabilities, and end-to-end process execution. As the market continues to evolve rapidly, organizations must carefully evaluate these solutions to determine which AI agents best align with their specific HR needs and organizational goals.
The examples presented demonstrate the breadth of AI agent applications across the HR function, from recruitment and onboarding to performance management and employee support.
As vendors continue to enhance their offerings, we can expect to see even more sophisticated AI agents that further transform how HR work is conducted.
Share this article if you know a colleague who's still wondering if AI can truly transform HR.
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